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NEEDING A NEW TUMMY TUCK DOCTOR

Q:

I had a Tummy Tuck in Houston Texas with a doctor June 29,2012 . I seen him one time for the week follow up July 6,2012 . My next follow -up appointment was August 10,2012. I have been having problem with his wife and I have asking to speak to him but she always he busy or with patients. She is the co-owner / Office Manger wife from Hell. When I arrived to the 8/10/12 appointment she had me wait 30 min then come out and tell me I CANT BEEN SEEN TODAY.

A:

It is highly unusual for a Board Certified Plastic Surgeon (American Board of Plastic Surgery), not to follow his patient after surgery. The wife is the office manager, and that is her roll in the office period.

The surgeon is obligated to follow his patients till they are completely healed. There might be some exceptions, the disruptive patient, the unrealistic patient, the threatening patient.  

 

Unless there is something else that has strained the doctor-patient relationship that we do not know about. If that is the case and you are having "problem with the office manager' work together to resolve the issues. In any practice patients are very important.

A:

 I am so sorry to here about your lack of follow-up care fallowing your Tummy Tuck. There is a Medical-Legal term that you can use that make an impression on your surgeon and their staff. It is called "Abandonment." Failure to provide adequate care in the post-operative period that results in unfavorable outcomes can be a source of medical legal action.

 May I suggest you call your surgeon office express your concerns, disappointment and request a follow-up appointment. If they put you off consider expressing you feel that you have been abandoned in your post-operative period. If this fails to get your surgeons attention then, consider a consult with one of the many members of the ASAPS in your area. Best,

 

Gary R Culbertson, MD, FACS

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