Controversy surrounding facelift procedure

March 9, 2012

Controversy surrounding facelift procedure
Controversy surrounding facelift procedure

A recent ABC news report investigated the growing complaints against Lifestyle Lift, “a nationwide group of 40 clinics [who] promise less invasive, cheaper facelifts.” Some patients and former employees have claimed that the company is focused on financial gain, in the form of quotas and sales pressure, instead of getting the best results for patients.

One such woman received the procedure in the Phoenix, Arizona location and told the news source, “I was amazed. I thought, wow!” said Diane Jarzab. “When I heard that you could actually have it done on your lunch hour, I said this can't be too bad.” Her results were unremarkable, so she filed a complaint with the Arizona Medical Board.

ABC reports that complaints are mounting nationwide and that there have been sixty-eight complaints against the company in Florida in the past two years. Lifestyle Lift has also been fined $300,000 for creating fake reviews online in New York State.

Lifestyle Lift founder, David Kent says a high percentage of their 150,000 patients are satisfied and that sales pressure is not an issue because “about 65% of patients that come into Lifestyle Lift don’t even have the procedure.”

The American Society for Aesthetic Plastic surgery recommends seeking out a consultation from a licensed, board-certified plastic surgeon or facial plastic surgeon who operates in an accredited facility before undergoing a facial plastic surgery procedure.


The mission of the American Society for Aesthetic Plastic Surgery (ASAPS) includes medical education, public education and patient advocacy. Plastic Surgery News Briefs are summaries of current stories found through various news and magazine outlets that relate to or mention plastic surgery and cosmetic procedures. The views expressed in these news articles do not necessarily reflect the opinions of ASAPS, but are merely published as an educational service to our members and the general public. For additional information on these subjects and other plastic surgery related topics, please go to www.surgery.org

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About ASAPS
The American Society for Aesthetic Plastic Surgery (ASAPS), is recognized as the world’s leading organization devoted entirely to aesthetic plastic surgery and cosmetic medicine of the face and body.  ASAPS is comprised of over 2,600 Plastic Surgeons; active members are certified by the American Board of Plastic Surgery (USA) or by the Royal College of Physicians and Surgeons of Canada and have extensive training in the complete spectrum of surgical and non-surgical aesthetic procedures. International active members are certified by equivalent boards of their respective countries. All members worldwide adhere to a strict Code of Ethics and must meet stringent membership requirements.

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