A recent ABC news report investigated the growing complaints against Lifestyle Life, “a nationwide group of 40 clinics [who] promise less invasive, cheaper facelifts.” Some patients and former employees have claimed that the company is focused on financial gain, in the form of quotas and sales pressure, instead of getting the best results for patients.

One such woman received the procedure in the Phoenix, Arizona location and told the news source, “I was amazed. I thought, wow!” said Diane Jarzab. “When I heard that you could actually have it done on your lunch hour, I said this can't be too bad.” Her results were unremarkable, so she filed a complaint with the Arizona Medical Board.

ABC reports that complaints are mounting nationwide and that there have been sixty-eight complaints against the company in Florida in the past two years. Lifestyle Lift has also been fined $300,000 for creating fake reviews online in New York State.

Lifestyle Lift founder, David Kent says a high percentage of their 150,000 patients are satisfied and that sales pressure is not an issue because “about 65% of patients that come into Lifestyle Lift don’t even have the procedure.”

The American Society for Aesthetic Plastic surgery recommends seeking out a consultation from a licensed, board-certified plastic surgeon or facial plastic surgeon who operates in an accredited facility before undergoing a facial plastic surgery procedure.