Sunday, April 14
2:00pm – 4:00pm
2-Hour Courses - 2 CME credits per course
418 Reading Prospective Patients More Effectively and Improving Scheduling Results
2 CME credits
Discounted pre-registration fee: $140 On-site fee: $190
The course fee includes your personal profile.
Karen Zupko**, President, Karen Zupko & Associates
Level: Advanced Organization: Workshop
- Discuss how you and your staff can tangibly connect with prospective patients more effectively
- Recognize how to structure consultations to meet the listening and buying styles of prospective patients
- Assess how one’s behavioral style compliments or "rubs a prospective patient the wrong way"
- Describe how “flexing” your style can have an impact
NOTE: Each registrant will complete and submit a DISC questionnaire online prior to the course. At the course, you will receive a 16-page report based on your answers to the questionnaire. (Indicate if you would prefer the questionnaire in a language other than English.) Pre-enrollment is mandatory.